Refunds policy

At BookMyAssignment.com, we strive to deliver high-quality academic assistance tailored to each client’s needs. We understand that circumstances may arise that require a refund. This Refund Policy outlines the situations under which refunds may be issued and the conditions that apply.

1. Nature of Our Services

We are a digital academic support service provider. All our services—such as assignment guidance, essay drafting, project consultation, and tutoring—are non-tangible and non-returnable. We do not ship physical goods.

2. Eligibility for Refunds

Refunds may be approved only under the following specific circumstances:

2.1 Non-Delivery of Service

• If you did not receive your assignment or consultation within the agreed-upon deadline and you contacted us with a reasonable timeframe, a full or partial refund may be processed.

• Proof of communication delay on our part is required.

2.2 Duplicate Payment

• If you were charged more than once for the same service or transaction, the extra payment(s) will be refunded after verification.

2.3 Cancellation Before Work Begins

• If you request cancellation before work has started, you may be eligible for up to a 90% refund, depending on admin/processing costs.

• If the expert has already been assigned and briefed, only a partial refund may be possible.

2.4 Failure to Follow Initial Instructions

• If the work clearly deviates from the original instructions provided at the time of order and you raised the issue within 24–48 hours of delivery, a partial or full refund may be considered only after an internal review.

• Supporting evidence (screenshots, original order brief) is required.

3. Non-Refundable Situations

Refunds will not be provided in the following scenarios:

• Change of mind after order confirmation.

• Late complaints after delivery of Work.

• Subjective dissatisfaction without clear instruction-related issues.

• Low grades — we do not guarantee A+ grades every time.

• Revision refusal — if you decline free revisions that could have resolved the issue.

• Plagiarism claims unsupported by valid and verifiable plagiarism reports (e.g., Turnitin, Grammarly, etc.).

• Delays caused by incomplete instructions, slow response from the customer, or lack of communication.

4. Refund Processing Time

• Approved refunds will be processed within 7–10 business days.

• Refunds will be issued to the original payment method.

• We may ask for confirmation of payment details to verify identity and ensure secure transactions.

5. Dispute Escalation

If you are not satisfied with the outcome of your refund request, you may escalate the matter to our support team by emailing support@bookmyassignment.com with the subject line “Refund Dispute – [Order ID]”.

6. Contact for Refunds

📧 Email: support@bookmyassignment.com
📞 Customer Support: [+44-7520641993]
🌐 Website: www.bookmyassignment.com

7. Agreement

By placing an order on BookMyAssignment.com, you acknowledge that you have read, understood, and agreed to our Refund Policy. You also agree not to dispute any charges without following the proper internal resolution process outlined above.